Tired of Booking your hotel room online, only to find a cheaper rate a day later?
Now with Riva Mamaia Best Price Promise, you can rest assured that our website will offer you the lowest rate for all of our hotels. This online-only feature guarantees the lowest possible rate, on any suite type, for guests who choose to book through our website. If after booking on our site, you find within the next 24 hours, a lower rate for the Riva Mamaia you have booked, for an identical reservation, we promise to match that rate. It couldn’t be simpler, all you need to do is submit an email with screenshots or links, so we can verify the rate and then we will match it.
Thanks to this simple and effortless process, guests booking directly with Riva Mamaia are one hundred percent guaranteed to benefit from the lowest rate possible on any reservation, regardless of type or length. The Best Price Promise truly is a testament to our commitment to customer service.
- Comparison Reservation must be made through an authorised Riva Mamaia Sales Agent
- Comparison Rate must be available for a valid & identical booking to that made upon the Riva Mamaia Website
- Best Price Promise does not apply to Negotiated or Corporate Rates, Discounted Rates for groups or Individuals such as Government Employees, Package Rates that include room and extras such as Car parking or Beauty Treatments, or rates on any Website that does not disclose the Hotel Name/Brand until reservation is completed.
- Claim by Email must be submitted within 24 hours of making the original reservation
- The comparison rate must be for the same Riva Mamaia suite type, length of stay and date as the original reservation
- All rates must be available to the general public, and be verifiable by Riva Mamaia
- Where a claim covers multiple nights, the rates will be compared for each night individually
- Riva Mamaia is not responsible for any fees incurred as a result of cancelling a prior reservation
- Riva Mamaia reserve the right to modify or cancel this offer along with the terms and conditions, at any time, at its sole discretion